Cargo acceptance is treated as delivery. If a customer does not provide delivery instructions, we will use our chosen delivery way (freight carrier, DPD, DHL, mail, etc.). Even though we make all efforts in order to match all the requirements for a delivery date, but due to unpredicted occurances in manufacturing process, we are not able to guarantee the delivery date and also we are not responsible for the damage caused for the customer. All the losses while transporting the products are submitted to delivery services and any claims for damage compensation should be submitted to carrier‘s agent.